For inquiries regarding our balloon services or to discuss our event decoration policies, please call us at 772-245-7711. Be sure to review our terms and conditions as well.
Signed in as:
filler@godaddy.com
For inquiries regarding our balloon services or to discuss our event decoration policies, please call us at 772-245-7711. Be sure to review our terms and conditions as well.
Signed in as:
filler@godaddy.com
Arrival: Our decorating staff will arrive onsite as specified by the client for balloon services and event decoration. We cannot be held responsible for delays or incomplete décor if not allowed a reasonable amount of time to complete our services as described in this agreement.
Disposal: Breakdown and haul-away services for event decoration will only be provided if Modern Air Company, Inc. supplied a rental service of a backdrop or other item. Please note that balloon garlands will not be broken down or picked up.
Material Guarantee: Modern Air Company, Inc. reserves the right to make any last-minute changes to balloon services or event decoration (at our discretion based on the availability of materials at the time of the event). We reserve the right to substitute an item of like kind and quality.
Accident Clause: We are not responsible for accidents or injuries related to our décor that arise from mischief or mishandling by the client, guests, or site staff. Please do not allow guests to put the latex balloons into their mouths, as some children and adults may have allergic reactions. These individuals should refrain from contact with latex balloons. Furthermore, we are not liable for any damage to walls that may occur during the decoration setup. Float times for balloon services may vary due to temperature, environment, and handling. Longevity is not guaranteed for any balloon taken outside; direct sunlight and other elements may cause them to pop or deflate.
Inclement Weather Clause: Modern Air Company, Inc. shall not be held responsible if weather conditions impede our ability to perform decoration services as described in this agreement, including (but not limited to) strong winds, rain, or snow storms. However, if inclement weather affects installation, a full refund minus the deposit will be promptly issued and can be used at a later date. If necessary, please notify us to reschedule the decoration date with at least 72 hours' notice.
Outdoor Décor Clause: We utilize only the highest quality products for balloon services and event decoration, striving to exceed your expectations. However, due to the inherent nature of balloons, we cannot guarantee their condition when used outdoors. If challenging weather conditions arise, we will do our best to offer décor alternatives. It is understood there will be no refunds or discounts for loss, breakage, or failure to deliver due to factors beyond our control.
Permitted Uses of Product(s): Modern Air Company, Inc. reserves the right to take photos of the finished product and use them for marketing and advertising purposes, including but not limited to social media, mailers, website, and other platforms.
Artistic Release: The client has allocated a satisfactory amount of time to review the Provider's work and has reasonable expectations that Provider will deliver services in a consistent manner and style unless specified otherwise in this agreement.
Limit of Liability:
Maximum Damages: The client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this agreement or the services provided is not to exceed the total cost of services offered by the Provider.
Cancellation, Rescheduling, and No-Shows:
Modern Air Company, Inc. has a one-week cancellation policy on all orders pertaining to balloon services and event decoration. You must contact us at least seven days in advance of your order's pick-up or delivery date to process your cancellation, after which only 50% of the amount paid will be refunded. Once this period has passed, the order becomes final and non-refundable, as Modern Air Company, Inc. will have already committed to purchasing inventory, started production, and reserved a delivery slot.
Impossibility:
Force Majeure: Notwithstanding the above, either party may be excused from further performance obligations in the event of a disaster beyond their control, such as, but not limited to, natural disasters (fires, earthquakes, storms), war, acts of hostility, or hazardous situations created outside either party's control.
Failure to Perform Services: Should the Provider be unable or unwilling to perform any part of this agreement, they will:
- Immediately notify the Client as soon as possible.
- Issue a refund.
- Excuse the Client from any further performance and/or payment obligations outlined in this agreement.
Modern Air Company
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